About me

I have been an artist since I was six. When I moved to the US, I brought forty of my paintings with me, because being surrounded by my own work feels like home. Art is where my research instinct began. It taught me that the way someone sees their own work is rarely what you would have guessed, and the only way to know is to ask.

I am a researcher. I work across qualitative and quantitative methods, interviews, participatory and co-design, surveys, usability testing, and analysis at scale, and I pick the method the question actually needs. I came up through engineering and design before research, and I still paint, and all of it shows up in how I work.

I specialize in accessibility and inclusion. Designing for the people technology usually leaves out demands a sharper understanding of real human needs.

At T-Mobile, I lead research for the business and e-commerce experience, focused on the digital journey of prospective customers. The topics range widely, from how people shop and how they want to be contacted, to how business customers want to use AI. I also conduct accessibility research there. Earlier, I did accessibility research at Google across products used by billions, and at Deloitte I moved from the technical side into design and research.

Much of my work is with nonprofits and creative communities, among them HeartShare and Johanna’s Hope, on accessible art and accessible communication, often working directly with artists with disabilities so they shape how their own work is understood.

What I care about most is the people technology tends to overlook, and making sure they help shape what gets built for them.